PRIVACY POLICY
Effective Date: February 13, 2026
This Privacy Policy explains how InterDine GmbH, operating under the brand “4 Elements Dinner” (“we”, “our”, or “us”), collects, uses, processes, stores, transfers, and protects personal data in connection with our immersive dining experiences and related services.
We are committed to handling personal data responsibly and transparently, in accordance with applicable data protection laws, including the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong and, where applicable, the General Data Protection Regulation (EU) 2016/679 and related German data protection laws.
By accessing our websites, making a booking, purchasing a voucher, or otherwise providing us with personal data, you acknowledge that your personal data will be handled in accordance with this Privacy Policy.
1. IDENTITY OF THE DATA CONTROLLER
InterDine GmbH
Heinrich Heine Gärten 5
40549 Düsseldorf, Germany
Email: info@4elementsdinner.com
InterDine GmbH operates the immersive dining concept “4 Elements Dinner,” including its Hong Kong location and related digital platforms.
2. SCOPE OF APPLICATION
This Privacy Policy applies to personal data processed in connection with:
Although these may operate under different URLs, they are fully operated and controlled by InterDine GmbH.
3. PERSONAL DATA WE COLLECT
3.1 Contact Data
When you contact us, we collect information you voluntarily provide, including your name, email address, and message content.
3.2 Booking Information
When making a reservation, we collect information necessary to manage your booking, including contact details, reservation details, and special requests.
3.3 Voucher Purchases
For voucher orders, we collect purchaser details, billing and shipping information, recipient details, and personal messages.
3.4 Technical Data
When you visit our website, technical data may be collected automatically, including IP address, browser type, device information, and access timestamps.
3.5 Dietary and Special Requests
Dietary restrictions or allergy information provided by you is used solely to deliver a safe and appropriate dining experience.
4. PAYMENT PROCESSING
Payments are processed securely through Stripe. Payment card details are transmitted directly to Stripe and are not stored on our servers.
5. COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies and similar technologies to ensure functionality, measure performance, and support marketing activities. Non-essential cookies are used only with your consent where required by law.
6. THIRD-PARTY SERVICE PROVIDERS
We may use third-party providers for hosting, payment processing, analytics, logistics, and operational support. These providers process personal data only as necessary to provide their services.
7. INTERNATIONAL DATA TRANSFERS
As InterDine GmbH is headquartered in Germany, personal data may be processed within the European Union or other jurisdictions. Appropriate safeguards are implemented to protect such data.
8. DATA RETENTION
Personal data is retained only as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligations.
9. DATA SECURITY
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.
10. LEGAL BASES FOR PROCESSING
We process personal data where necessary for:
11. DISCLOSURE TO THIRD PARTIES
Personal data may be shared with service providers, logistics partners, venue partners, and authorities where required for operational or legal purposes.
12. DATA SUBJECT RIGHTS
Depending on applicable law, you may have the right to access, correct, delete, restrict, or object to the processing of your personal data.
13. DIRECT MARKETING
We do not send unsolicited marketing communications without a lawful basis. You may opt out at any time.
14. CHILDREN’S DATA
Our services are primarily intended for adults. Personal data relating to minors is processed only through adult bookings.
15. THIRD-PARTY WEBSITES
Our website may contain links to external sites. We are not responsible for their privacy practices.
16. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Updated versions will be published on our website with a revised effective date.
17. CONTACT INFORMATION
If you have questions regarding this Privacy Policy or your personal data, please contact:
InterDine GmbH
Heinrich Heine Gärten 5
40549 Düsseldorf, Germany
Email: info@4elementsdinner.com
18. SUPERVISORY AUTHORITIES
You have the right to lodge a complaint with a competent data protection authority. For Germany, the relevant authority is:
Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen (LDI NRW)
Kavalleriestraße 2–4
40213 Düsseldorf, Germany
Email: poststelle@ldi.nrw.de
For Hong Kong matters, you may also contact the Office of the Privacy Commissioner for Personal Data (PCPD).
