FAQ's

How long does a show last?

In which language does the show take place?

What kind of food will be served?

Can a change be made to my menu?

Can I select different menus?

Does every guest need to have a menu, including children?

Is the show suitable for children?

Are drinks included in the menu price?

Can I bring my own wine?

Can I bring my own cake?

Is a deposit required for the reservation?

Can I make a full prepayment?

Do you issue invoices?

How can I change or cancel a reservation?

Are in-house hotel guests eligible for any discounts on the 4 Elements show?

Can I earn World of Hyatt points dining with 4 Elements show?

Can we host our company festive party and book for a larger group event?

Are there gift vouchers available for purchase?

Can we sit at the same table with a larger group?

What is the table arrangement at the location?

Online reservations for parties of 5 guests are not available, what should I do?

Is there a wardrobe available?

Is it allowed to photograph or film during the show?

Are parking facilities available?

Is the venue barrier-free?  

Are pets allowed?

Is there an option to stay at the hotel?

Do I need prior knowledge to be able to attend the show more relaxed?

How else can you contact us?